First Box FREE on 6 or 12 month plans
TERMS AND CONDITIONS OF BUSINESS
This website is operated by Palletprice Ltd trading as Hale Snacks. Terms such as "we", "us" and "our" refer to Hale Snacks where they are used in these terms and conditions. Please read the Terms of Use carefully before you use the Site. By accepting the Terms and Conditions or purchasing from our website, you agree to be bound by the terms and conditions contained in this document. Incorporated into these terms are also the terms and conditions as laid out in our privacy policy and refund policy. We will take all reasonable care to ensure that the details displayed for a particular item offered for sale are correct at the time when the information was entered onto the system. Whilst care is taken to ensure that we display as accurately as possible appearances, colours, textures or finishes, what you will see on your computer monitor or equipment may differ and so we cannot guarantee that images are an accurate representation of the actual goods or services that you are purchasing. We may not be able to accept your order due to one or more of the following reasons, or for a reason not listed below:i) The item you have ordered is out of stockii) We cannot authorise your payment or have reasonable grounds to suspect your payment may be fraudulentiii) There has been a pricing or product description erroriv) There is a system or procurement failure When you place an order you will receive an email confirming the details of your order. This email is not confirmation that your order has been accepted by us. Your order will only be accepted by us once your goods have been dispatched. DELIVERYWe aim to have all boxes dispatched around the 25th of the month. At present, we only ship within the UK. Subscribing By subscribing you agree to pay your subscription free for the goods that are delivered for the term agreed by both parties. Any introductory discount applied on the 6 or 12 month subscription means your first month is an introduction month. It also means you have a minimum of another 6 or 12 payments due on your commitment term before you can cancel. Subscription RenewalBy signing up to a Hale Snacks subscription you understand and agree you will be charged at the standard rate and that any promotional codes used as a new customer at signup do not transfer or apply to your renewal fee. The Company does not accept any responsibility or offer refunds for ‘auto renewals’ proceeding if you have failed to cancel your subscription before your next renewal date. You understand and agree that you will be automatically billed after your current subscription of 1, 6 or 12 months expires unless the subscription is 'set to cancel' before your final payment date in your initial commitment. YOUR SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL AND, IF YOU CANCEL YOUR MEMBERSHIP BEFORE THE END OF AN EXISTING SUBSCRIPTION PERIOD, YOU WILL BE CHARGED FOR THE REMAINDER OF THAT SUBSCRIPTION PERIOD. IF YOU DO NOT CANCEL YOUR MEMBERSHIP PRIOR TO YOUR SUBSCRIPTION RENEWAL. YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR A NEW SUBSCRIPTION PERIOD OF THE SAME AMOUNT OF TIME. ORDER CANCELLATIONYou may cancel your subscription by logging into your account on the Hale Snacks website at any time. This does not initiate any kind of refund if you fail to cancel before the renewal date. Your subscription is continuous until you cancel and, if you cancel your membership before the end of an existing subscription commitment period, you will be charged for the remainder of that subscription period. By Hale Snacks stating you can cancel at anytime this directly refers to the renewal and not your commitment term. Any discounts given on the first month of a new subscription are applied on the assumption you stay subscribed for the entire initial commitment period. If you request to cancel before the end of the initial commitment you no longer qualify for any discount on any boxes and must pay the one month rate for any box you received a discount on. You can only cancel after the first box if you select a month to month subscription. A 6 Month or 12 month subscription is different and you have agreed to stay for the entire subscription period. This policy protects the company from abuse of our discount systems given to new members who want to join up on a new subscription. If you agree to a 6 month or 12 month subscription you need to stay for the full commitment period. Normal month to month subscriptions can be cancelled at any point. Hale Snacks discounts are one per household. Hale Snacks is a subscription service, by signing up you agree it is your responsibility to cancel your own subscription by logging into your account profile. The Company does not accept responsibility to cancel your account on your behalf. It is up to the customer alone to cancel the subscription. Cancellations must be completed before the next renewal date. Your subscription will renew on the same date of the month that you signed up after your commitment period ends. EG You sign up for 6 months on the 5th of February your membership will automatically renew on August 5th. You must cancel your subscription 24 hours before the renewal date. IF YOU DO NOT CANCEL PRIOR TO THE RENEWAL DATE OF A CALENDAR MONTH, YOU WILL BE CHARGED FOR THAT MONTH’S SERVICE AND YOU WILL RECEIVE A Hale Snacks Box. All cancellation requests received after the renewal date of a calendar month will apply to the following calendar month. BILLING & PAYMENTSYou will automatically be charged each month for your ongoing subscription. If you have committed to a subscription period lasting longer than one month (e.g., a 6 month plan, a 12month plan), you will automatically be charged each month during that subscription period, even if you have set your subscription or membership to cancel prior to the end of that subscription period. Further, unless you cancel your subscription or membership prior to the end of your then-current subscription period, at the end of that period, your subscription will automatically be renewed for an additional subscription period of the same amount of time. Prepaid credit / debit cards are not accepted. For your convenience and continuous subscription benefits as a member, if your payment method reaches its expiration date, you do not edit your credit card information and you have an ongoing subscription, you authorize us to continue billing that credit card on file including extending the expiration date until we are notified by you or the credit card company that the account is no longer valid. We encourage you to constantly update your payment method information or cancel your membership should you wish to discontinue your monthly purchase of Products. Your Personal Data: Your security is paramount to us. We use a reputable third party to process all payments ‘Stripe Europe Ltd’ (Data Protection Ref: 13901/A), and you agree that we can store your information with this party. You also acknowledge that we will not be held responsible for any third party security breaches. LIABILITY AND INDEMNITY14. Hale Snacks shall not be liable for any direct, special, indirect or consequential or incidental damages including loss of profit or loss of opportunity as a result of the use of or the inability to use any items that have been ordered on this website. 15. You agree to indemnify us and our agents, officers, directors, and employees, immediately and on demand, against all claims, liability, damages, costs, and expenses, including legal fees, arising out of any breach of any of our terms and conditions. PRICEThe price of the Goods shall be that stipulated on the Website. The price is inclusive of VAT where applicable. The price excludes delivery charges.The total purchase price, including VAT.These terms and conditions shall be governed in accordance with the laws of England and are subject to the exclusive jurisdiction of the courts of England & Wales. ENTIRE AGREEMENTThese terms and conditions constitute the entire agreement between the parties and supersede any and all preceding and contemporaneous agreements between you and Hale Snacks whether written or oral. GENERALHale Snacks reserve the right to change any of the terms and conditions contained in the Terms of Use or any policy or guideline of the Site, at any time and in its sole discretion. Any changes will be effective immediately upon posting on the Site. Should any part-term or term be found to be unenforceable then the remainder of the terms and conditions shall continue to have full force and effect as if the invalidated term was not present. Should any delay or failure to comply with our obligations under these terms and conditions arise where it is beyond our reasonable control, we will not be responsible to you for such delay or failure.
Hale Snacks reserve the right, without notice and in its sole discretion, to terminate your account/subscription and/or to block your use of the Site.